Our verdict
JOLLYVOGUE's cooling pair scores 7.1 out of 10, 16th of 53, on the strength of perfect care (10) and value at 10.0. Its complaint profile of 4.1 is the problem: flatness, thickness and size all draw majority-negative mentions from a pool of 23,896 ratings.
Suits
- Guest rooms, kids' rooms and anyone buying four or six at once
- People who wash the whole pillow, not just a case
- Sleepers who want a lower, softer pillow despite the name
Think twice if
- Side sleepers who need real height
- Anyone who read "firm" and expects a dense pillow
- Buyers who want free return shipping
Buyer ratings
What 23,896 buyers say
Buyers give the Cooling Firm Pillows 4.4 out of 5 from 23,896 ratings. Adjusted for pool size, the Cooling Firm Pillows averages 4.40, with 9% of its ratings at one or two stars.
- 5 star72%
- 4 star12%
- 3 star7%
- 2 star3%
- 1 star6%
Topics buyers raise most
- Quality1,922 mentions: 75% positive, 25% negative
- Softness1,244 mentions: 66% positive, 34% negative
- Comfort996 mentions: 80% positive, 20% negative
- Support434 mentions: 58% positive, 42% negative
- Flatness407 mentions: 20% positive, 80% negative
- Size269 mentions: 39% positive, 61% negative
- Sleep quality226 mentions: 77% positive, 23% negative
- Thickness199 mentions: 25% positive, 75% negative
With 23,896 ratings, the 4.4 average barely moves with each new rating: 72% five stars, 12% four, and 6% one star. The topic counts tell a different story from the stars.
Of 407 buyers who mention flatness, 80% are negative, and thickness runs 75% negative across 199 mentions. Size draws 269 mentions with 61% unhappy. Support splits 58 to 42 over 434 mentions. Softness is the second-largest topic at 1,244 mentions and leans positive at 66%, which suggests that buyers who wanted a soft pillow got one, and buyers who took "firm" literally did not.
Fill and feel
Called firm, rated medium, sold in soft
The title says firm, the maker's firmness field says medium, and the options include a Soft version at a higher price. Inside is micro polyester fiber, which the maker calls fluffy. JOLLYVOGUE sells the pair as cooling, though the details list only a microfiber shell, so treat the claim as the maker's word.
OEKO-TEX certificate 21.HCN.90811 checks out, but it belongs to the manufacturer, Best Home (Nantong) Textile, not to the brand.
Size and loft
A 26 by 17 inch standard that needs a day to rise
The standard measures 26 by 17 inches and weighs 16 ounces, light and narrow for a bed pillow. Queen and king versions exist as well. JOLLYVOGUE asks you to allow 24 hours for the pillows to fluff up after the vacuum pack opens, and to fluff them regularly afterward. Loft goes unpublished, and the thickness complaints make that gap matter.
Care
Washer and dryer for the whole pillow
On paper, cleaning could not be simpler. The care line reads machine wash, tumble dry, and the maker adds that air drying works too. A perfect care score follows from that one line: nothing to unzip, no spot cleaning.
Value
Cheapest by the four-pack, dearest as a single
A standard four-pack costs $29.99, or $7.50 a pillow, and a standard pair is $20.99 ($10.50 each), already cheaper than the $25 a typical fiber pillow costs. Buying one standard pillow alone costs $19.99, nearly triple the four-pack rate, so a single makes little sense. Soft versions run $13.49 to $14.99 each in pairs.
Within the brand, the Down Alternative four-pack rates 7.5 for $9.25 each, while Utopia's hotel four-pack gets 7.2 at $7.62. Returns run 30 days on the brand site for unworn pillows, and you pay the return shipping.
Photos
The JOLLYVOGUE Cooling Firm Pillows in photos
Product photos published by JOLLYVOGUE.
Sizes and prices
Sizes, packs and prices
| Option | Size | Pillows | Price | Per pillow | Buy |
|---|---|---|---|---|---|
| Standard / 4 / Medium | Standard | 4 | $29.99 | $7.50 |  |
| Queen / 4 / Medium | Queen | 4 | $29.99 | $7.50 | |
| King / 4 / Medium | King | 4 | $35.99 | $9 | |
| Queen / 6 / Medium | Queen | 6 | $54.99 | $9.17 | |
| Standard / 6 / Medium | Standard | 6 | $54.99 | $9.17 | |
| King / 6 / Medium | King | 6 | $56.99 | $9.50 | |
| Queen / 2 / Medium | Queen | 2 | $19.99 | $9.99 | |
| Standard / 2 / Medium | Standard | 2 | $20.99 | $10.50 | |
| King / 2 / Medium | King | 2 | $23.99 | $12 | |
| Standard / 2 / Soft | Standard | 2 | $24.99 | $12.50 | |
| King / 2 / Soft | King | 2 | $29.99 | $15 | |
| Queen / 2 / Soft | Queen | 2 | $29.99 | $15 | |
| Standard / 1 / Medium | Standard | 1 | $19.99 | $19.99 | |
| King / 1 / Medium | King | 1 | $20.99 | $20.99 | |
| Queen / 1 / Medium | Queen | 1 | $21.99 | $21.99 | |
The score
How the 7.1 adds up
Six parts, the same weights for every pillow on this site. The full method, with the formula for each part, is on our scoring page.
| Part | Weight | Score | From |
|---|---|---|---|
| Buyer satisfaction | 35% | 7.5 | 4.4 stars from 23,896 ratings, adjusted 4.40; 9% one or two stars |
| Complaint profile | 20% | 4.1 | 34.7% of fault-type topic mentions are negative |
| Fit range | 15% | 6.0 | fixed fill, 3 sizes |
| Materials & proof | 10% | 8.0 | Maker states OEKO-TEX |
| Care & cover | 10% | 10.0 | Whole pillow machine washable |
| Value | 10% | 10.0 | $10.50 per pillow against a $25 median for down alternative fiber |
Alternatives
Other down alternative fiber pillows
JOLLYVOGUE Down Alternative Pillows, Set of 4
Down alternative fiber
7.5$9.25 per pillow
Serta Medium Soft Bed Pillow
Down alternative fiber
7.4$25 per pillow
Utopia Bedding Hotel Pillows, Set of 4
Down alternative fiber
7.2$7.62 per pillow
JOLLYVOGUE Hotel Collection Pillows, Set of 4
Down alternative fiber
7.2$8.25 per pillowSame brand
More from JOLLYVOGUE
The Cooling Firm Pillows is one of 4 JOLLYVOGUE pillows we score. Who makes the Cooling Firm Pillows, and what the trial and warranty say, is on the JOLLYVOGUE brand page.
Questions
Questions about the JOLLYVOGUE Cooling Firm Pillows
Are JOLLYVOGUE Cooling Firm Pillows actually firm?
The maker's own firmness field says medium, and 80% of the 407 flatness comments are complaints. If you need a dense pillow, look elsewhere.
Can you put JOLLYVOGUE cooling pillows in the dryer?
Yes. Machine washing and tumble drying are both allowed for the whole pillow.
