Our verdict
Touch of Down scores 5.6 out of 10 on 89 ratings, too few for us to rank it yet. Care is perfect at 10, but value (4.6), buyer satisfaction (5.3) and proof (4) are all weak, and a queen-only lineup holds fit range to 4.
Suits
- Readers who want the hotel-branded Pacific Coast pillow by name
- Anyone buying direct who can lean on 180-day returns
- Queen beds only, since no other size is offered
Think twice if
- Anyone who wants to know the down-to-feather ratio before paying
- Shoppers comparing per-pillow prices: the class median is $34.99
- Buyers outside the brand's own site who need a long return window
Buyer ratings
What 89 buyers say
Buyers give the Touch of Down Pillow 4.0 out of 5 from 89 ratings. Adjusted for pool size, the Touch of Down Pillow averages 4.23, with 21% of its ratings at one or two stars.
- 5 star61%
- 4 star12%
- 3 star6%
- 2 star7%
- 1 star14%
Topics buyers raise most
- Softness17 mentions: 59% positive, 41% negative
- Comfort15 mentions: 87% positive, 13% negative
- Neck support11 mentions: 91% positive, 9% negative
One star takes 14% of the 89 ratings, about a dozen people, which is a lot for a pillow at this price. The top row holds 61%, and the middle three rows split the remaining quarter.
With counts this small, each topic is a hint rather than a finding. Comfort runs 87% positive across 15 mentions and neck support 91% across 11, which is what buyers report rather than any promise. Flatness leans the other way, 7 of 9 mentions negative, and softness is close to split, 59 to 41 over 17.
Fill and feel
Down and feather in an unstated mix
The fill field lists down and feather and nothing more: no ratio, no fill power, no fill weight. Medium is the maker's firmness word, and its single bullet says only cotton. The product title says the pillow is featured in many Hilton hotels, which is the main thing Pacific Coast tells you here.
Proof scores 4: the certificate number Pacific Coast displays, 19.HBD.87121, is registered to a Bangladeshi denim factory, not a pillow or down plant, and RDS could not be verified.
Size and loft
A single 30 by 20 inch queen size
Only the queen is sold. It measures 30 inches by 20, a pair weighs 2.8 pounds, and no loft is published. Side sleepers who want height should weigh those flatness mentions before buying.
Care
A 230-thread cotton shell that goes in the washer
Machine washing is listed for the whole pillow, inside a 230 thread count cotton shell. That one line is enough for the full care score, and it is the clearest piece of information on the page.
Value
Eighty-four fifty a pillow, two and a half times the median
The queen pair costs $169, or $84.50 each, against $34.99 for the middle feather pillow in our data. Pacific Coast's Firm Goose Feather & Down Pillow scores 6.5 for $50, and Three Geese's Adjustable Layer lets you change the height for $44.99.
Pacific Coast gives 180-day returns only on purchases made at PacificCoast.com, and the brand lists no warranty term for it. Order through the brand if the return window matters to you.
Photos
The Pacific Coast Touch of Down Pillow in photos
Product photos published by Pacific Coast.
Sizes and prices
Sizes, packs and prices
| Option | Size | Pillows | Price | Per pillow | Buy |
|---|---|---|---|---|---|
| Queen (Pack of 2) | Queen | 2 | $169 | $84.50 |  |
The score
How the 5.6 adds up
Six parts, the same weights for every pillow on this site. The full method, with the formula for each part, is on our scoring page.
| Part | Weight | Score | From |
|---|---|---|---|
| Buyer satisfaction | 35% | 5.3 | 4.0 stars from 89 ratings, adjusted 4.23; 21% one or two stars |
| Complaint profile | 20% | 6.3 | 23.3% of fault-type topic mentions are negative |
| Fit range | 15% | 4.0 | fixed fill, 1 size |
| Materials & proof | 10% | 4.0 | No certification stated |
| Care & cover | 10% | 10.0 | Whole pillow machine washable |
| Value | 10% | 4.6 | $84.50 per pillow against a $34.99 median for feather & down |
Alternatives
Other feather & down pillows
Three Geese Adjustable Layer Goose Feather Pillow
Feather & down, adjustable
7.9$44.99 per pillow
Puredown White Goose Down Feather Pillow, Made in Japan
Feather & down
6.6$50 per pillow
Puredown Goose Feather & Down Pillow, Cotton Cover
Feather & down
6.5$20 per pillow
Pacific Coast Firm Goose Feather & Down Pillow
Feather & down
6.5$50 per pillowSame brand
More from Pacific Coast
The Touch of Down Pillow is one of 9 Pacific Coast pillows we score. Who makes the Touch of Down Pillow, and what the trial and warranty say, is on the Pacific Coast brand page.
Pacific Coast Firm Goose Feather & Down Pillow
Feather & down
6.5$50 per pillow
Pacific Coast Goose Feather & Down Hotel Pillow
Feather & down
6.3$30 per pillow
Pacific Coast 3-Chamber Feather & Down Pillow
Feather & down
6.3$48 per pillow
Pacific Coast Organic Cotton Feather & Down Pillow
Feather & down
6.3$54 per pillowQuestions
Questions about the Pacific Coast Touch of Down Pillow
What is inside the Pacific Coast Touch of Down Pillow?
Down and feather, per the fill field. Pacific Coast publishes no ratio or fill power for it.
Where should you buy Pacific Coast Touch of Down to get the 180-day returns?
From PacificCoast.com. Purchases through other retailers are excluded from that window.
