Our verdict
The TEMPUR-Symphony scores 5.4, 48th of 53. Value reaches 8.6 because the price matches other TEMPUR pillows, and care 8.0. The complaint profile at 2.8 and a fit range of 4.0 pull it into the bottom group: buyers dispute both its size and how far your head sinks.
Suits
- Back sleepers who want a soft, low foam pillow
- Owners of an older Symphony who know its feel and accept a smaller footprint
- Couples who want two matching pillows in one box
Think twice if
- Anyone sleeping on a queen or king who wants a full-width pillow
- Petite sleepers who need a very low pillow
- Buyers who want to return a pillow after a night on it
Buyer ratings
What 4,919 buyers say
Buyers give the TEMPUR-Symphony Pillow 4.2 out of 5 from 4,919 ratings. Adjusted for pool size, the TEMPUR-Symphony Pillow averages 4.21, with 13% of its ratings at one or two stars.
- 5 star64%
- 4 star15%
- 3 star8%
- 2 star5%
- 1 star8%
Topics buyers raise most
- Quality543 mentions: 71% positive, 29% negative
- Softness259 mentions: 39% positive, 61% negative
- Comfort234 mentions: 62% positive, 38% negative
- Sleep quality114 mentions: 84% positive, 16% negative
- Size68 mentions: 18% positive, 82% negative
- Durability67 mentions: 46% positive, 54% negative
- Side sleeper approval65 mentions: 65% positive, 35% negative
- Shape retention56 mentions: 46% positive, 54% negative
Of 4,919 ratings, 64% are five stars and 13% are one or two. Sleep quality earns 84% positive mentions, but the physical topics turn sour. Size runs 82% negative across 68 mentions, softness 61% negative across 259, while shape retention manages 46% positive and durability 46%.
Side sleepers are more forgiving: 65% of 65 who raise it approve. The quotes below come from reviews published on Tempur-Pedic's own website, which the brand moderates. Lee's five-star quote dates from 2011; the newer reviews describe a smaller, lighter pillow than the one buyers remember.
I sleep on my back, on my side and on my stomach. This pillow beats any pillow I have ever slept on for just the right firmness, just the right softness
The pillows I received were much smaller than the original ones I purchased before. These pillows were only 24 inches but the original ones were 29.
Initially when I lay down, the pillow is at decent height. But as I sink in my shoulders become pinched through the night.
Not anymore, not sure what changed but these are half the weight, flattened to almost nothing while sleeping on them
Fill and feel
One piece of TEMPUR-Material, soft grade
Each Symphony is a single piece of TEMPUR-Material. The listing rates it soft, and Tempur-Pedic's own copy calls the feel extra soft and adds dual-sided support without saying what the second side does differently.
That sink matters for side sleepers. As your head settles into soft foam, the gap between head and mattress shrinks, and one buyer on the brand site describes pinched shoulders by morning. Proof stays at 4.0 because the listing names no certification, though the CertiPUR-US directory lists Tempur-Pedic at company level.
Size and loft
Smaller than many owners expect
The listing gives 22.8 by 14.8 inches and a 3-inch loft. That is narrower than the 24 by 15.75 inch TEMPUR-Cloud, and a long-time owner on the brand site says the older Symphony measured 29 inches and that the new pair looks lost on a queen bed.
Three inches is low, yet one petite buyer still finds it too high. Before ordering, measure the pillow you sleep on now while your head rests on it; if it compresses to well under 3 inches, the Symphony will feel taller. If you need the lowest possible pillow, compare the TEMPUR-Neck, which comes in a Small profile, before you order.
Care
Washable knit, foam stays dry
A 100% polyester knit cover unzips and machine washes; the foam does not, which is why care stops at 8.0. Together the pair weighs 6.6 pounds. Since you cannot wash the foam, a zippered protector under the knit cover keeps sweat off the part that has to last the 5-year warranty.
Value
Two pillows, one price, no trial
The Symphony sells only as a two-pack, at $149 or $74.50 a pillow, against a $74.50 median for TEMPUR pillows. You can't buy one to try. Tempur-Pedic accepts returns only for damage or defects, and one buyer who kept the tags on after a single night was still refused.
A 5-year limited warranty covers defects. If you want soft memory foam at a lower risk, the memory foam ranking lists pillows that score higher, and the Tempur-Pedic brand page shows the rest of the lineup.
Photos
The Tempur-Pedic TEMPUR-Symphony Pillow in photos
Product photos published by Tempur-Pedic.
Sizes and prices
Sizes, packs and prices
| Option | Size | Pillows | Price | Per pillow | Buy |
|---|---|---|---|---|---|
| 2 | Standard | 2 | $149 | $74.50 |  |
The score
How the 5.4 adds up
Six parts, the same weights for every pillow on this site. The full method, with the formula for each part, is on our scoring page.
| Part | Weight | Score | From |
|---|---|---|---|
| Buyer satisfaction | 35% | 6.2 | 4.2 stars from 4,919 ratings, adjusted 4.21; 13% one or two stars |
| Complaint profile | 20% | 2.8 | 40.9% of fault-type topic mentions are negative |
| Fit range | 15% | 4.0 | fixed fill, 1 size |
| Materials & proof | 10% | 4.0 | No certification stated |
| Care & cover | 10% | 8.0 | Removable washable cover |
| Value | 10% | 8.6 | $74.50 per pillow against a $74.50 median for tempur memory foam |
Alternatives
Other tempur memory foam pillows
Same brand
More from Tempur-Pedic
The TEMPUR-Symphony Pillow is one of 5 Tempur-Pedic pillows we score. Who makes the TEMPUR-Symphony Pillow, and what the trial and warranty say, is on the Tempur-Pedic brand page.
Tempur-Pedic TEMPUR-Cloud Pillow
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Tempur-Pedic TEMPUR-Cloud Dual Cooling Pillow
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Tempur-Pedic TEMPUR-Neck Pillow
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Tempur-Pedic TEMPUR-Cloud + Cooling Pillow
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Questions about the Tempur-Pedic TEMPUR-Symphony Pillow
Is the TEMPUR-Symphony Pillow smaller than it used to be?
Buyers on Tempur-Pedic's site say so, and the listing now gives 22.8 by 14.8 inches. Of buyers who discuss size, 82% are negative.
Can you buy a single TEMPUR-Symphony?
Not from the offer we track: it comes only in a two-pack, at $74.50 a pillow.
Does the TEMPUR-Symphony work for your side sleeping?
65% of buyers who discuss side sleeping approve, but the 3-inch loft and soft foam leave little height once your head sinks in.
