Serta review · Feather & down

Serta Goose Feather & Down Fiber Pillow review

A Serta-licensed feather pillow at $21 to $26 a pillow in pairs, cheap for real goose feathers, but the tag says dry clean only and the early buyer record is shaky.

Our verdict

Price is the case for this pillow: value scores 9.3, and the back-sleeper jumbo pair works out to $21 a pillow against a $34.99 feather median.

Almost everything else is middling or weak. Care scores 4 because of the dry-clean rule, the complaint profile 4.1, and the overall 5.5 is an early read from 168 ratings.

Suits

  • Back sleepers who want a plush feather pillow on a budget
  • Anyone who keeps a washable protector on and rarely cleans the pillow itself

Think twice if

  • You wash pillows at home: the maker says dry clean only
  • Neck support is your reason to buy, since 4 of 7 buyers who raise it are negative
  • You want firm: Serta rates this one plush

Buyer ratings

What 168 buyers say

Buyers give the Goose Feather & Down Fiber Pillow 4.0 out of 5 from 168 ratings. Adjusted for pool size, the Goose Feather & Down Fiber Pillow averages 4.18, with 17% of its ratings at one or two stars.

  • 5 star57%
  • 4 star17%
  • 3 star9%
  • 2 star9%
  • 1 star8%

Topics buyers raise most

  • Firmness14 mentions: 57% positive, 43% negative

Of 168 ratings, 57% are five stars and 17% are one or two. A five-star share that low keeps buyer satisfaction at 5.6.

The topics are tiny, so read them as hints. Firmness splits 57 to 43 across 14 mentions. Flatness, 8 mentions, runs 75% negative, and neck support, 7 mentions, 57% negative. With counts this small, a dozen new reviews could flip any of them.

Fill and feel

Ninety percent feather, ten percent down fiber

The maker lists 90% white goose feather and 10% white goose down fiber, in a 233-thread-count cotton cover it calls down-proof. Serta rates the feel plush. A king measures 18 by 34 inches and 2 inches thick by the maker's count, which describes a flat pillow before it is shaken out.

Options

Back sleeper and side sleeper versions

You choose between "Back Sleeper" in jumbo or king and "Side Sleeper" in king. The side-sleeper pair costs more, $52.55 against $45 for the back-sleeper king, but the option names alone do not say how the fill differs. If you sleep on your side, ask the seller before assuming it is fuller.

Care

Dry clean only, slap to fluff

Serta's care line is dry clean only, which adds a cost every time the pillow needs cleaning. On arrival, the maker suggests slapping the pillow to bring back its full size.

Value

Twenty-one dollars a pillow for goose feathers

Pairs cost $41.99 for back-sleeper jumbo, $45 for back-sleeper king and $52.55 for side-sleeper king, or $21 to $26.27 a pillow. Puredown's Goose Feather and Down Pillow, Cotton Cover costs $25 and scores 6.5 on a ranked pool. The listing claims OEKO-TEX and ADFC certification but gives no certificate number. Other Serta pillows are on the Serta brand page.

Photos

The Serta Goose Feather & Down Fiber Pillow in photos

Product photos published by Serta.

Sizes and prices

Sizes, packs and prices

OptionSizePillowsPricePer pillowBuy
Back Sleeper / JumboJumbo2$41.99$21
Back Sleeper / KingKing2$45$22.50
Side Sleeper / KingKing2$52.55$26.28

The score

How the 5.5 adds up

Six parts, the same weights for every pillow on this site. The full method, with the formula for each part, is on our scoring page.

PartWeightScoreFrom
Buyer satisfaction35%5.64.0 stars from 168 ratings, adjusted 4.18; 17% one or two stars
Complaint profile20%4.1Too few topic mentions; low-star share used
Fit range15%5.0fixed fill, 2 sizes
Materials & proof10%6.0Maker states OEKO-TEX
Care & cover10%4.0Dry clean only
Value10%9.3$26.28 per pillow against a $34.99 median for feather & down

Alternatives

Other feather & down pillows

Same brand

More from Serta

The Goose Feather & Down Fiber Pillow is one of 6 Serta pillows we score. Who makes the Goose Feather & Down Fiber Pillow, and what the trial and warranty say, is on the Serta brand page.

Questions

Questions about the Serta Goose Feather & Down Fiber Pillow

Can you machine wash the Serta goose feather and down fiber pillow?

Serta's care line says dry clean only. Use a washable protector so the pillow itself needs cleaning rarely.

Is the Serta feather pillow good for side sleepers?

Serta sells a separate Side Sleeper option at $26.27 a pillow. At a stated 2 inches thick, the back-sleeper version is likely low for most side sleepers.